FREQUENTLY  ASKED  QUESTIONS

GOLFBOX was built with community at the center. Operating 24/7 on Westbank First Nation Land, our space blends modern golf technology with design elements inspired by the land and culture around us. We’re more than a place to practice — we’re a gathering space where neighbours connect, families spend time together, and players of all levels feel welcome.

Booking is simple. Choose your bay type, select your date and time, and book online in just a few clicks. Sessions are booked by the hour, and you’ll have full access to the bay for the duration of your booking.

Yes. GOLFBOX is open around the clock so you can play early mornings, late nights, or anytime that fits your schedule. Whether you’re squeezing in practice before work or meeting friends after hours, the doors are always open.

Our simulators use high speed cameras and advanced tracking systems to measure ball speed, spin, launch angle, club path, and more. This data creates a highly accurate virtual ball flight, giving you a realistic golf experience indoors — whether you’re practicing, playing a full round, or working on specific skills.

Most players bring their own clubs, but we also offer loaner sets for guests who need them. All clubs are welcome except for drivers or wedges with damaged faces that could harm the screens.  Golf balls and tees will be provided by GOLFBOX.  We recommend that all players use the golf balls provided to protect the screen.  If you do choose to use your own, they must be clean and unmarked (no sharpie).

Wear something comfortable that allows you to swing freely. Golf shoes are optional — clean indoor shoes or runners work perfectly. We simply ask that footwear is clean and dry to protect the turf.

A good rule of thumb is one hour per person for 18 holes.

• 1 player → ~1 hour

• 2 players → ~2 hours

• 4 players → ~4 hours

If you’re practicing on the range or working on drills, you can use your time however you like.

Each bay comfortably fits up to 4 players. We’ve designed the space with bar height tables and seating so everyone can relax, watch, and enjoy the experience together.

Absolutely. GOLFBOX is built for everyone — from first timers to scratch golfers. Beginners often find simulators less intimidating than a full course, and the instant feedback helps you learn faster.

You’ll have access to a wide selection of world class courses, including championship layouts, scenic international tracks, and fun, casual options. You can also choose from driving ranges, short game areas, and skill building games.

Not yet — but it’s part of our vision for the future of GOLFBOX. As we grow, we plan to partner with local teaching professionals to offer lessons, coaching sessions, and skill building programs right here in our bays. Our goal is to create a space where players of all levels can learn, improve, and connect with knowledgeable instructors from our community.

If you’re interested in lessons down the road, keep an eye on our updates — coaching will be one of the first new features we introduce as GOLFBOX expands.

Booking ahead is recommended, especially during evenings and weekends. However, if a bay is open, walk ins are always welcome.

You can cancel or reschedule your booking up to 24 hours in advance. Late cancellations or no shows may be subject to a fee to ensure fairness for all guests.

Yes — families, kids, and new golfers are all welcome. Simulators are a great way to introduce younger players to the game in a safe, fun environment.

Yes, we offer convenient on site parking in our dedicated “102” stalls, in visitor parking as well as along the adjacent road (Carrington Rd).

Yes. GOLFBOX is designed to be a relaxed, social environment. Alcohol is NOT permitted in the facility however you are welcome to bring your own beverages and snacks or purchase them from our vending machines.

Yes — GOLFBOX is a great spot for team events, birthday gatherings, corporate outings, or friendly competitions. We also have a boardroom available for booking company training, staff development and meetings.  If you’re planning something special, we can help you organize the perfect setup.  Please reach out to info@golfbox.ca for more information.

We’re committed to being a positive presence in Westbank and the surrounding area. That includes:

• partnering with local instructors and small businesses

• incorporating Indigenous inspired design elements respectfully

• offering a welcoming space for all ages and skill levels

• supporting community events and local initiatives

• providing boardroom space available for company bookings/training and events

Our goal is to create a place where people feel connected — to the game, to each other, and to the land.

Yes. Our bays and common areas are designed to be accessible and comfortable for all guests. If you have specific accessibility needs, let us know — we’re here to help.

Follow us on social media or join our email list for updates on leagues, community nights, new courses, and special events.